Frequently Asked Questions (FAQ for home care)

• Personal care, such as bathing, dressing, and grooming
• Housekeeping, such as cooking, cleaning, and laundry
• Transportation, such as driving to appointments and errands
• Companionship, such as providing emotional support and companionship
• Medication management, such as assisting with medication administration and reminders
• Fall prevention, such as providing home safety assessments and modifications
• 24/7 care, such as providing around-the-clock care for those with complex needs

The cost of our home care services varies depending on the services required, the frequency of care, and the location of the client. We provide a detailed estimate of costs after conducting an assessment of each client's needs. 

We accept a variety of payment options, including private pay, long-term care insurance, VA and Medicaid Waiver. 

 We have a rigorous hiring process that includes a background check, reference check, and skills assessment. Our staff receives ongoing training to ensure they are up-to-date on the latest techniques and best practices in home care. We also conduct bi-annual trainings to keep caregivers up-to-date.

Our home care staff includes certified nursing assistants (CNAs), home health aides (HHAs), caregivers who are trained to provide care for elderly.

We understand that unforeseen circumstances can arise. If you need to cancel or reschedule an appointment, please contact us as soon as possible so that we can make the necessary arrangements. 

 We believe that communication is key to providing high-quality home care services. We communicate regularly with our clients and their families to ensure that everyone is informed about their loved one's care. 

If your loved one's health declines while in our care, we will work closely with their medical providers to ensure they receive the care they need. We will also keep you informed about any changes in their condition. 

You can request home care services by calling our office. We will schedule an assessment to determine the level of care required and create a customized care plan for your loved one. 

It varies by need, but we can typically provide home care services within 24-48 hours of the initial assessment.